[Tickets #280] NEW: Accepting mail

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-Ticket 280
-Queue: Whups
-Created By: 


>From taco at scheltema.org (Thu Jun 10 00:50:19 2004):
It would be a nice feature to have a 'listener script' that accepts mime
messages and adds them to whups, similar to the mail-filter.php script that
I found in the HEAD distribution. the idea would be to pipe all mail to a
certain address through this script using a .forward or .qmail (depending on
your mailserver of course).
This script should use the [Tickets #x] in the subject of the mail to
determine if the mail is a response to an existing ticket, if the subject
doesn't contain a [Tickets #x] field it should be considered a new ticket.

Opening new tickets like this would introduce a new problem though, they
can't be assigned to an existing queue. maybe have an extra queue to catch
tickets without a queue?





http://bugs.horde.org/details.php?id=280

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