[Tickets #7586] Re: Get rid of the "assigned" state_category, clean up other state categories

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Ticket URL: http://bugs.horde.org/ticket/7586
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  Ticket             | 7586
  Updated By         | Chuck Hagenbuch <chuck at horde.org>
  Summary            | Get rid of the "assigned" state_category, clean up
                     | other state categories
  Queue              | Whups
  Version            | HEAD
  Type               | Enhancement
  State              | Assigned
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             | Chuck Hagenbuch
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Chuck Hagenbuch <chuck at horde.org> (2008-10-28 09:49) wrote:

> The 'assigned' category has a special meaning though, e.g. to
> determine whether to send out reminders

That should be determined based on whether there are actually ticket  
owners though, right?

> or whether to show another step when creating a new ticket.

That could be fixed by improving the ticket creation form.