[Tickets #12367] Re: Outlook 2013/EAS crashes during sync

[noreply at bugs.horde.org]

DO NOT REPLY TO THIS MESSAGE. THIS EMAIL ADDRESS IS NOT MONITORED.

Ticket URL: http://bugs.horde.org/ticket/12367
------------------------------------------------------------------------------
  Ticket             | 12367
  Updated By         | rbe at tritem.net
  Summary            | Outlook 2013/EAS crashes during sync
  Queue              | Synchronization
  Version            | Git master
  Type               | Bug
  State              | Feedback
  Priority           | 2. Medium
  Milestone          |
  Patch              |
  Owners             |
------------------------------------------------------------------------------


rbe at tritem.net (2013-07-07 06:52) wrote:

Hi Michael,

Many thanks for yor responsive support.

Like you, i don't have at this moment any more clues to further  
analyse this problem.

I'm currently experiencing the horde project to replace my company old  
mail/webmail system. It's a very strong and powerful product i chose  
among many tested (zarafa, SoGO, roundcube, ...).

I was especially seduced and impressed by the modular approach  
(framework, imp, kronolith, EAS, ...), the administration functions  
and the adaptable interface (web browser, smarphone, ...). Many thanks  
for this.

I'm french and concerned by internationalization aspects. I run horde  
on a CentOS 6.4 with pear and pecl modules (not the yum ones). I use  
the last versions provided by the horde administration interface. I  
perhaps should use the last git versions.

At this point of our experience, we are about 5 testers with different  
devices (iphone with ios 4,5 and 6, windows phone 8, outlook 2013).
All is working well except the problem with OL2013 and a few minor  
things. I'm also planning to test android devices soon.

I'm using OL2013/WP8 (with my personal LDAP and EAS profile) without  
the problem described before. I made a lot of manipulations between  
imp and OL2013 before the problem goes away. Unfortunately, i don't  
remind the exact sequence and have no detailed logs (i haven't setted  
up the isolation of AS log at this time ...)

I guess the problem occurs (OL2013 side only) when all the folders are  
not configured/created with imp (sent, trash, junk) and OL2013 tries  
to sync with them. It's only a feeling at this time and i will run  
further tests to bring you detailed informations.

I will post as soon as it will be done.

Kind regards

Richard