[cvs] [Wiki] changed: FAQ/Admin/Troubleshoot

[Chuck Hagenbuch]

chuck  Thu, 21 Jun 2007 21:10:40 -0700

Modified page: http://wiki.horde.org/FAQ/Admin/Troubleshoot
New Revision:  7.8
Change log:  note on corrupted last_maintenance prefs

@@ -28,8 +28,17 @@
 When you are using preferences data from Horde 2.x with Horde 3.0, you have
to delete all {{last_login}} preferences, as mentioned in the
[http://www.horde.org/horde/docs/?f=UPGRADING.html#upgrading-horde-from-2-x-to-3-0-x
upgrading instructions]. This could be done with an SQL statement like:
 <code>
 DELETE FROM horde_prefs WHERE pref_name = 'last_login';
 </code>
+
++++ After logging in, users are always prompted to run maintenance.
+
+Similar to the problem above with last login time, you may have a corrupted
preference value, in this case, the {{last_maintenance}} preference. You can
clear it for all users on a SQL backend by running a statement such as:
+<code>
+DELETE FROM horde_prefs WHERE pref_name = 'last_maintenance';
+</code>
+
+The only side effect of this will be all users seeing the maintenance
prompt one more time, and then it should behave normally.

 +++ Users using Internet Explorer always get a blank white screen. Other
browsers work fine.

 Internet Explorer has known problems with the combination of HTTP-1.1
keepalive and SSL encryption. Many Apache configurations use a
!BrowserMatch or !SetEnvIf directive, like this one, to solve this problem: