[horde] Hermes <-> Whups

[Michael C. Ibarra]

-- 
-mike


Quoting Chuck Hagenbuch <chuck at horde.org>:

> Quoting "Michael C. Ibarra" <ibarra at hawk.com>:
>
>> I am currently using whups (tickets) as well as hermes (time tracking).
>>  I was wondering if anyone, other than myself, thought it might be a
>> good idea to have the jobtype in hermes the same as the queue name in
>> whups.  As far as I can tell, their is no relationship between these
>> two.
>
> Not right now, no.
>
>> As a consulting firm we will use whups to open a trouble ticket for a
>> client, typically the same client that we use for time tracking/billing
>> with hermes, making the association above desirable.
>
> I think having some sort of link would be great. I'm not sure exactly
> how it should work, though.

Why not just use the same field for a queue that is created when you 
create a client in turba?  Just my $.02, and of course, no patches to 
come :-)

-mike