[Tickets #956] NEW: Ticker::notify() Anyone

bugs at bugs.horde.org bugs at bugs.horde.org
Wed Dec 8 12:27:59 PST 2004


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Ticket URL: http://bugs.horde.org/ticket/?id=956
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 Ticket     | 956
 Created By | mbydalek at mobilemini.com
 Summary    | Ticker::notify() Anyone
 Queue      | Whups
 State      | New
 Priority   | 1. Low
 Type       | Enhancement
 Owners     | 
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mbydalek at mobilemini.com (2004-12-08 12:27) wrote:

Basically I'd like to add a parameter to the notify() function in Ticket.php
to allow for notification of various people, and not just the listeners(). 
The reason for this could be that depending on a certain condition in a
ticket, someone might need an e-mail.

In our situation, depending on a certain Subject, Queue, and State, we
wanted to notify the HR department.  Well, the perfect thing to do would be
send a copy of the initial e-mail, but I couldn't do that because only the
listeners could be notified.   Hence my patch.

Let me know about thoughts ...

Thanks!




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