[Tickets #1194] RESOLVED: No messages in the folders

[bugs at bugs.horde.org]

DO NOT REPLY TO THIS MESSAGE. THIS EMAIL ADDRESS IS NOT MONITORED.

Ticket URL: http://bugs.horde.org/ticket/?id=1194
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 Ticket     | 1194
 Updated By | Alexander+ImpBug at Leidinger.net
 Summary    | No messages in the folders
 Queue      | IMP
 Version    | 4.0.1
 State      | Bogus
 Priority   | 2. Medium
 Type       | Bug
 Owners     | 
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Alexander+ImpBug at Leidinger.net (2005-01-24 07:33) wrote:

It will not be an IMP bug, when you document it...

And you can detect the problem at run time. I see the name of the folder and
the number of unread messages, e.g. "Inbox (98)". In the folder view I'm
also able to see the total number of mails, e.g. "Inbox (98/647)".

So if the imap_sort function doesn't has any results, and the results aren't
filtered (e.g. limited by search keywords), but the number of of mails in
this folder is greater than zero, IMP should print a message which tells the
user that he should contact the administrator since there may be a bug with
the installed version of "cclient".

Anything else will confuse alot of people. Since you can't be sure that all
people will have an actual cclient version you will see support requests
from time to time. And I've seen several of people having this problem after
googling a little bit.

To prevent unneccesary support mails and bug requests, the fact needs to be
documented. The most userfriendly way of doing it is to print a note as
outlined above when an user hits the problem at run-time.

Bye,
Alexander.