[Tickets #1432] NEW: Cron to automatically escalate tickets

bugs at bugs.horde.org bugs at bugs.horde.org
Thu Feb 24 08:30:20 PST 2005


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Ticket URL: http://bugs.horde.org/ticket/?id=1432
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 Ticket             | 1432
 Created By         | Chuck Hagenbuch <chuck at horde.org>
 Summary            | Cron to automatically escalate tickets
 Queue              | Whups
 State              | New
 Priority           | 1. Low
 Type               | Enhancement
 Owners             | 
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Chuck Hagenbuch <chuck at horde.org> (2005-02-24 08:30) wrote:

Optional script that would follow configurable rules to automatically raise
the priority of tickets that haven't been updated in X time.




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