[Tickets #1857] NEW: Permissions on states

bugs at bugs.horde.org bugs at bugs.horde.org
Sun Apr 24 05:52:30 PDT 2005


DO NOT REPLY TO THIS MESSAGE. THIS EMAIL ADDRESS IS NOT MONITORED.

Ticket URL: http://bugs.horde.org/ticket/?id=1857
-----------------------------------------------------------------------
 Ticket             | 1857
 Created By         | brettcave at gmail.com
 Summary            | Permissions on states
 Queue              | Whups
 State              | New
 Priority           | 1. Low
 Type               | Enhancement
 Owners             | 
-----------------------------------------------------------------------


brettcave at gmail.com (2005-04-24 05:52) wrote:

Is it possible to set permissions on states of tickets?

I want to, for example, have default states of unconfirmed, assigned,
accepted, cancelled and resolved, but do not want users to be able to have
the "assigned" or "accepted" options when creating a ticket. Currently, i
can create a ticket, and assign it to whoever responsible people are, as
well as set it to accepted.

I would like to keep the assigned and accepted states, but would like to
only have these accessible by the responsible person. (i.e. a user creates a
ticket, notification goes to responsible person(s), who can then assign /
accept tickets).





More information about the bugs mailing list