[Tickets #1857] NEW: Permissions on states
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bugs at bugs.horde.org
Sun Apr 24 05:52:30 PDT 2005
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Ticket URL: http://bugs.horde.org/ticket/?id=1857
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Ticket | 1857
Created By | brettcave at gmail.com
Summary | Permissions on states
Queue | Whups
State | New
Priority | 1. Low
Type | Enhancement
Owners |
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brettcave at gmail.com (2005-04-24 05:52) wrote:
Is it possible to set permissions on states of tickets?
I want to, for example, have default states of unconfirmed, assigned,
accepted, cancelled and resolved, but do not want users to be able to have
the "assigned" or "accepted" options when creating a ticket. Currently, i
can create a ticket, and assign it to whoever responsible people are, as
well as set it to accepted.
I would like to keep the assigned and accepted states, but would like to
only have these accessible by the responsible person. (i.e. a user creates a
ticket, notification goes to responsible person(s), who can then assign /
accept tickets).
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