[Tickets #2642] NEW: Unable to Set Queue on ticket
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bugs at bugs.horde.org
Tue Sep 20 23:17:40 PDT 2005
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Ticket URL: http://bugs.horde.org/ticket/?id=2642
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Ticket | 2642
Created By | paulh1221 at yahoo.com
Summary | Unable to Set Queue on ticket
Queue | Whups
State | Unconfirmed
Priority | 2. Medium
Type | Bug
Owners |
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paulh1221 at yahoo.com (2005-09-20 23:17) wrote:
I'm running the latest CVS, as of now.
I can create a ticket and put it in a queue. When I attempt to re-assign
the ticket to a new queue using 'Set Queue', however, I cannot get the
process to complete.
When I click the 'Set Queue' tab, Step 1 comes up (New Queue, Comment). I
can select a new queue and add a comment. This seems to work fine. I
submit it.
Set Queue Step 2 appears. I can select queue version and type. When I
click 'submit', however, nothing happens -- it just re-displays step 2.
Fearing that I might be caught up on a permissions problem, I gave myself
all permissions at the Tickets, Queues, and individual queues, but it has
not helped.
It's been a few weeks since I've done a CVS update prior to this, and
everything was working before. I am assuming this is some sort of bug, but
it could be some other problem entirely. Any help or guidance you can
provide would be appreciated.
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