[Tickets #3691] RESOLVED: Various

[bugs@bugs.horde.org]

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Ticket URL: http://bugs.horde.org/ticket/?id=3691
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 Ticket             | 3691
 Updated By         | Chuck Hagenbuch <chuck at horde.org>
 Summary            | Various
 Queue              | Horde Base
 Version            | HEAD
-State              | Unconfirmed
+State              | Bogus
 Priority           | 1. Low
 Type               | Bug
 Owners             | 
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Chuck Hagenbuch <chuck at horde.org> (2006-03-27 11:17) wrote:

> There isn't any easy way to determine the version from the php served 
> up to the user. This makes error reporting for a typical user harder.

Help -> About

> The error reporting system at www.horde.org is aimed at programmers, 
> the majority of users are going to be like Me a person who is forced 
> to use it because My ISP uses it. All the crap here will confuse 
> ordinary users  and they just won't bother reporting any problems.

Of course the bug reporting system is aimed at "programmers" - really at
system admins and/or developers. Ordinary users, such as yourself, should
report problems to your ISP. Your ISP has the technical information
necessary to report, debug, and fix problems.

You may not be aware that we are not paid by your ISP. Horde is free, open
source software. You are most welcome to help us improve our website.
Saying, however, that it contains "crap" is not productive for anyone.

Presumeably, btw, you _do_ pay your ISP. They should support you. We can
work with them if there really were any legitimate problems with the
codebase.

> Having to go through some many steps to get rid of SPAM is annoying. 
> Blacklist - Delete - Purge Deleted :-( There should be a "mark 
> address as spam and delete from list" option which does all of the 
> above in one step (with an " Blacklist and Delete ? are You sure?? " 
> type message.

There is. See your ISP again.

> I work in a goverment agency that uses dynamic IP allocation. The 
> allocated IP changes too fast for Horde and it will not let Me log 
> in. It comes up with a message box asking for My password again 
> everytime I attempt any action and goes around in circles.  I am 
> unable to use it at work :-(  (Yahoo email works fine at work)

Yet another thing that can be configured by any vaguely competent
administrator. Talk to your ISP.