[Tickets #4447] NEW: Improper handling of character sets

Thu Sep 21 14:00:49 PDT 2006

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Ticket URL: http://bugs.horde.org/ticket/?id=4447
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 Ticket             | 4447
 Created By         | qa at cpanel.net
 Summary            | Improper handling of character sets
 Queue              | IMP
 Version            | 4.1.3
 Type               | Bug
 State              | Unconfirmed
 Priority           | 1. Low
 Owners             | 
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qa at cpanel.net (2006-09-21 14:00) wrote:

Tested on Horde 3.1.3/IMP 4.1.3 with FireFox 1.5.0.7; Konqueror 3.5.3;
Opera 9.1

Scenario:

Two users: one has the Russian language set as Preferred in Global Options
> Locale; the second has Spanish (Espanol) set as Preferred language in
Global Options > Locale.

The Russian User composes an email using the Cyrillic character set but
changes the Charset option in the composition window to UTF-8 and sends it
to the Spanish locale user. When the Spanish locale user receives the
message, instead of seeing the Cyrillic character set, only question marks
(?) are displayed.

The Spanish user then replies to the Russian User, changes the Charset to
Russian in the composition window, and sends the message. What the Russian
User receives is garbage, as show below:
&#1057;&#1090;&#1072;&#1090;&#1100;&#1080;
&#1086;&#1073;&#1099;&#1095;&#1085;&#1086;
&#1085;&#1077;&#1089;&#1077;&#1088;&#1100;&#1105;&#1079;&#1085;&#1099;&#1081;
&#1082;&#1090;&#1086; &#1085;&#1086;, &#1074;&#1072;&#1089;
&#1087;&#1086;&#1082;&#1072;
&#1074;&#1086;&#1086;&#1073;&#1097;&#1077; 

The original Cyrillic based message is viewable with other email clients
(Squirrelmail, Gmail, for example), but can only be viewed by:

1. The Spanish User changing his locale to Russian in Global Options;
2. Clicking the link to open it in a new window, which only worked on
Konqueror, which opened it in Kate (a text editor).