[Tickets #4895] Number comments for easier reference

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Ticket URL: http://bugs.horde.org/ticket/?id=4895
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 Ticket             | 4895
 Created By         | php at ideacode.com
 Summary            | Number comments for easier reference
 Queue              | Whups
 Type               | Enhancement
 State              | New
 Priority           | 1. Low
 Owners             | 
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php at ideacode.com (2007-01-15 06:33) wrote:

It would be helpful to number comments for easier reference,  especially in
the following scenarios:
1. Discussing a ticket over the phone while both parties are looking at
the ticket online
2. Responding to multiple comments in a single comment block

I see at least two ways to do this:
1. Simply use the value from whups_comments.comment_id
+ Easy to implement
- Not guaranteed to be sequential
2. When rendering, number the comments with oldest = 1
+ Easy to implement
- Comment #s may be inaccurate if comment is deleted
3. Uniquely number comments within a ticket
+ Resilient to deletions of comments
- More difficult to implement

I personally wouldn't mind #1, but I know that will confuse many, if not
most, users.  I don't immediately recall anyway to delete comments from
the UI (perhaps that should be another ticket?), so #2 would work fine
except for when deleted out from under whups in the db directly.  #3 is
probably the best way to go.