[Tickets #5167] Erasing emails when downloaded to Treo Palm 700wx

[bugs at bugs.horde.org]

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Ticket URL: http://bugs.horde.org/ticket/?id=5167
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 Ticket             | 5167
 Created By         | libby at elachieve.org
 Summary            | Erasing emails when downloaded to Treo Palm 700wx
 Queue              | MIMP
 Version            | 1.0
 Type               | Bug
 State              | Unconfirmed
 Priority           | 3. High
 Owners             | 
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libby at elachieve.org (2007-03-27 19:37) wrote:

When I download my emails (from my libby at elachieve.org account/horde) to my
Treo Palm 700wx it deletes them out of my inbox on my webmail account and
they do not show up on my Palm because they basically don't exist anymore.
 I have contacted sprint (my cell phone service provider) and double
checked the settings on my phone and it is not my phone, it has something
to do with the server that I am retrieving the emails from.  Any emails I
have pending/read/unread/replied to/not replied to just randomly delete. 
They aren't marked for deletion, I can't find a trash folder that they
could be in, I honestly just can't find them anywhere.  They literally
just disappear.  

Could you please find out why this is happening and let me know how I can
fix it?  It is a setting I have marked in my options?  Also, it is very
very very important that all of the emails I have received in the last 2
weeks are sent to my email account/inbox again.  I have lost valuable
information for my business that I am concerned about.  

I appologize if you are not the right person to contact.  I am trying to
get someone to help me and am having a very difficult time finding a
contact number or assistance number.  Please help me.  The most important
issues is having the emails sent again and then we can work on the
downloading/disappearing issues.  I can be reached at libby at elachieve.org
or by phone at 785.342.5545.  Thank you for your time and assistance, I
really appreciate it.