[Tickets #5459] Reopen Ticket 4155.

[bugs at bugs.horde.org]

DO NOT REPLY TO THIS MESSAGE. THIS EMAIL ADDRESS IS NOT MONITORED.

Ticket URL: http://bugs.horde.org/ticket/?id=5459
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 Ticket             | 5459
 Created By         | e at bexz.com
 Summary            | Reopen Ticket 4155.  
 Queue              | IMP
 Version            | 4.1.2
 Type               | Bug
 State              | Unconfirmed
 Priority           | 2. Medium
 Owners             | 
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e at bexz.com (2007-06-14 09:29) wrote:

This first ticket, 4155, talks about Outlook with a display problem from
Horde.  I've researched this in depth, and I don't believe that this was
the right reply to this message. 

I'm not sure if the build I have is the same, but I have the same problem.


http://bugs.horde.org/ticket/?id=4155

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07/13/06 fboaventura (at) gmail (dot) com State Ë Unconfirmed
Queue Ë IMP
Summary Ë reply/forward messages showing blank on outlook
Type Ë Bug
Priority Ë 2. Medium Reply to this comment 
When I reply or forward a message trough IMP, and add some comments to the
top of e-mail, those comments aren' t shown when opening on Outlook 2003
(haven' t tested with other versions).

But I'd tested with GMail, Yahoo!, IMP, Evolution and KMail without
problems, on all of these clients the message is correctly shown.  

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07/15/06 Jan Schneider State Ë Not A Bug Reply to this comment 
Why do you report this here then, and not to Microsoft?  

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06/14/07 e (at) bexz (dot) com Comment Reply to this comment 
> Why do you report this here then, and not to Microsoft?

Microsoft won't help with this problem, they insist it's Horde's issue,
and it really is.

It appears to be an issue with the "unnamed Plain/text".  When forwarding
in Horde, the primary message is forwarded as an attachment (or as
inline), and so is the forward. Horde creates two messages as attachements
inclead of just Indenting the message and leaving the primary text intact. 
This seems to be a problem with the inline method and the attachement
method.  

In outlook, it shows two seperate "unnamed", but when the first message
was HTML, and forwarded as plain-text, the HTML message is being shown as
the only message in the email body.   So, the either the attachement is
broken or the text that's supposed to be inline isn't being converted to
plaintext when forwarded. 

Whether or not horde is configured to compose or display in html or
plaintext, or in any combination that the user selects, it should be
converting the message into the format of the sender- this is what the
problem appears to be broken.  Horde isn't stripping away that HTML and
dumping it into a message in plaintext, it's stripping away the plaintext
version when it sees the duplicate "unnamed" in the message. 

Is there a patch to fix the way the message is being attached or
forwarded?  
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Thanks!