[Tickets #5975] missing ticket state permissions

bugs at bugs.horde.org bugs at bugs.horde.org
Fri Dec 7 16:19:56 UTC 2007


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Ticket URL: http://bugs.horde.org/ticket/?id=5975
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 Ticket             | 5975
 Created By         | komanek at natur.cuni.cz
 Summary            | missing ticket state permissions
 Queue              | Whups
 Type               | Bug
 State              | Unconfirmed
 Priority           | 1. Low
 Owners             | 
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komanek at natur.cuni.cz (2007-12-07 08:19) wrote:

When user has a right to create a new ticket, he automatically gets the
right to choose a ticket state - there seems to be no permisson type to
allow/disable this, so any user can for example create a new ticket which
claims to be in assigned or accepted state. I think the new ticket should
be Unassigned or New only before it is changed by the queue admin.

In addition, there seems to be no mechanism to automaticaly assign new
tickets to persons or group of persons with admin rights to the queue,
right ?

Thanks,

  David Komanek




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