[Tickets #6970] losing email

[bugs at horde.org]

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Ticket URL: http://bugs.horde.org/ticket/6970
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  Ticket             | 6970
  Created By         | jo at jlbrecruitment.com.au
  Summary            | losing email
  Queue              | Horde Groupware Webmail Edition
  Version            | 1.1.1
  Type               | Bug
  State              | Unconfirmed
  Priority           | 3. High
  Milestone          |
  Patch              |
  Owners             |
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jo at jlbrecruitment.com.au (2008-06-24 09:51) wrote:

losing email according to the plesk statistic, my hosting service  
provider, bigpond send me back to horde and horde it seems don't have  
anything to do with the email issues.  I just need someone to help me  
from emails not coming through.  an example is lkleist at hjb.com, none  
of the emails from this person come through but everything else does.   
he's on the safe sender list and his emails come to my hotmail account  
and to by bigpond account, from outlook I have set up mail to to go  
directly to outlook but his emails never come through. he's a client  
and it looks unprofessional for me to use my hotmail account to get  
around this problem.  if you can't help please suggest something as  
I'm going around in circles.  thank you very much.
Jo