[Tickets #7065] Re: Ticket State list on new ticket form in empty

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Ticket URL: http://bugs.horde.org/ticket/7065
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  Ticket             | 7065
  Updated By         | Michael Rubinsky <mrubinsk at horde.org>
  Summary            | Ticket State list on new ticket form in empty
  Queue              | Whups
  Version            | 1.0-RC1
  Type               | Bug
  State              | Unconfirmed
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             |
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Michael Rubinsky <mrubinsk at horde.org> (2008-07-15 00:56) wrote:

You need to make sure that:

1) You have states/priorites etc... configured in config/conf.php.  
This is done via Administration->Setup->Whups->Default_*

2) You have properly setup the default states/priorities for each  
ticket type, in each queue.  This one is done via:
  the "Admin" link within Whups -> Edit Queue -> Edit Types tab ->  
then select the ticket type to edit in the drop down menu etc....