[Tickets #7271] Re: Make the behavior of showing sub-folders more "Explorer"-like

bugs at horde.org bugs at horde.org
Tue Sep 2 17:26:10 UTC 2008


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Ticket URL: http://bugs.horde.org/ticket/7271
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  Ticket             | 7271
  Updated By         | Michael Slusarz <slusarz at horde.org>
  Summary            | Make the behavior of showing sub-folders more
                     | "Explorer"-like
  Queue              | DIMP
  Version            | 1.0.1-RC1
  Type               | Enhancement
-State              | New
+State              | Rejected
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             |
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Michael Slusarz <slusarz at horde.org> (2008-09-02 13:26) wrote:

> We did some testing with "normal" computer users and one of the
> biggest problems for the users was the handling of sub-folders in
> DIMP. Almost nobody clicked onto the "folder and plus"-symbol to get
> the sub folders shown, they just clicked onto the name of folder. We
> did some research what our users expect from the folder tree and it
> got quite clear that they wanted it like in the Explorer.

Disagree.  Our research has shown just the opposite - that users are  
"surprised" if they click on a mailbox name and the folder list  
expands.  That behavior might make sense if the folder is a container,  
but if it is a regular folder clicking on the folder name should open  
the folder *only*, not expand.





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