[Tickets #7586] Re: Get rid of the "assigned" state_category, clean up other state categories

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Ticket URL: http://bugs.horde.org/ticket/7586
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  Ticket             | 7586
  Updated By         | Chuck Hagenbuch <chuck at horde.org>
  Summary            | Get rid of the "assigned" state_category, clean up
                     | other state categories
  Queue              | Whups
  Version            | HEAD
  Type               | Enhancement
  State              | Assigned
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             | Chuck Hagenbuch
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Chuck Hagenbuch <chuck at horde.org> (2008-10-28 13:36) wrote:

>>> The 'assigned' category has a special meaning though, e.g. to
>>> determine whether to send out reminders
>>
>> That should be determined based on whether there are actually ticket
>> owners though, right?
>
> But that would require another table lookup.

Why? Just because the category matches doesn't mean there's actually  
someone assigned, so we'd need another lookup anyways to do reasonable  
actions.

> I can rather see the "new" category go away, since it doesn't serve  
> any special purpose.

Convinced on that one now. So I'm still thinking just "open" and "closed".