[Tickets #8133] Re: Change in email reply to ticket behavior - include orginating queue name

[bugs at horde.org]

DO NOT REPLY TO THIS MESSAGE. THIS EMAIL ADDRESS IS NOT MONITORED.

Ticket URL: http://bugs.horde.org/ticket/8133
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  Ticket             | 8133
  Updated By         | adam at imedmobility.com
  Summary            | Change in email reply to ticket behavior - include
                     | orginating queue name
  Queue              | Whups
  Version            | 1.0
  Type               | Enhancement
  State              | Feedback
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             |
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adam at imedmobility.com (2009-03-31 18:01) wrote:

When whups sends me emails now, subjects look something like this:

[Tickets #101] Re: kersey picklist problems

We are small organization with 4 queue's setup.  The preference is to  
have everyone receive updates on all tickets.  Right now, the queue's  
owner email is "sender" of an ticket update.  My mail client organizes  
this locally into respective folder.  If I turned on the reply to  
email feature, my understand is that a special email account must be  
create for horde to monitor and process replies.  If I switch to a  
unified sender email address, I will no longer be able to filter off  
sender email address.  There is also currently no other info in whups  
email notification header that I can use to filter off of in regards  
to queue identification.  Such a thing could be accomplished with  
either modifying generated subject line, or inserting a custom mail  
header(not really sure if standard compliant).