[Tickets #4812] Re: make empty folder icon in INBOX a little bit harder to get to

bugs at horde.org bugs at horde.org
Fri Jul 15 13:58:40 UTC 2011


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Ticket URL: http://bugs.horde.org/ticket/4812
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  Ticket             | 4812
  Updated By         | vilius at lnk.lt
  Summary            | make empty folder icon in INBOX a little bit harder to
                     | get to
  Queue              | IMP
  Version            | HEAD
  Type               | Enhancement
  State              | Resolved
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             |
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vilius at lnk.lt (2011-07-15 13:58) wrote:

I still think current implementation is not safe enough. Just couple  
of hours ago, I had another call from the client which deleted all his  
emails by accident in the Inbox. This is 5th such call this year and  
~20th or so since this feature was implemented.

When searching for this ticket I have found that my clients are not  
the only one with this problem. See ticket 7437 for example.

I have found that users very often confuse Clear Folder icon with  
Empty Trash icon. They are very similar. Also the confirmation screen  
is not very "scary" to rise user attention.

In my opinion I think that Clear Folder icon is too dangerous for  
Inbox at all. But if it cannot be removed at least two points above  
need to be addressed. Maybe confirmation screen could require user  
input? Something like writing "I AGREE".






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