[Tickets #10560] Re: Comment for: #10556

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Ticket URL: http://bugs.horde.org/ticket/10560
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  Ticket             | 10560
  Updated By         | szimszon at oregpreshaz.eu
  Summary            | Comment for: #10556
  Queue              | Whups
  Version            | Git master
  Type               | Bug
  State              | Unconfirmed
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             |
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szimszon at oregpreshaz.eu (2011-09-28 10:12) wrote:

Comment for: #10556 can't comment on any ticket :( related #10559


I installed Horde Groupware Webmail Edition 4.0.3 with pear install to  
a separate PEAR. It works great.

I downloaded the whups from  
http://ftp.horde.org/pub/snaps/latest/whups-git.tar.gz and gunzipped  
to the horde dir next to IMP, Turba...

On the admin page I clicked the Whups' db outdated link to create the  
db. It's actually done. I clicked the config link and save it. The odd  
is that I got a "Nincs még konfiguráció, generáljon egyet." something  
like "There is no config, click to generate one" but I have a conf.php  
in whups/config dir...

<?php
/* CONFIG START. DO NOT CHANGE ANYTHING IN OR AFTER THIS LINE. */
$conf['tickets']['params']['driverconfig'] = 'horde';
$conf['tickets']['driver'] = 'Sql';
$conf['guests']['captcha'] = false;
$conf['mail']['reply'] = false;
$conf['mail']['include_headers'] = false;
$conf['mail']['commenthistory'] = 'new';
$conf['mail']['link_attach'] = false;
$conf['mail']['incl_resp'] = true;
$conf['mail']['server_name'] = '127.0.0.1';
$conf['mail']['server_port'] = 80;
$conf['prefs']['autolink_terms'] = 'bug|ticket|issue';
$conf['prefs']['assign_all_groups'] = false;
$conf['menu']['apps'] = array();
$conf['states']['1']['name'] = 'Unconfirmed';
$conf['states']['1']['desc'] = 'A ticket has been reported but not yet  
analyzed';
$conf['states']['1']['category'] = 'unconfirmed';
$conf['states']['1']['active'] = 'active';
$conf['states']['2']['name'] = 'Accepted';
$conf['states']['2']['desc'] = 'The ticket has been analyzed and  
accepted as valid.';
$conf['states']['2']['category'] = 'new';
$conf['states']['2']['active'] = 'active';
$conf['states']['3']['name'] = 'Assigned';
$conf['states']['3']['desc'] = 'Someone has accepted responsibility  
for the ticket.';
$conf['states']['3']['category'] = 'assigned';
$conf['states']['3']['active'] = 'active';
$conf['states']['4']['name'] = 'Resolved';
$conf['states']['4']['desc'] = 'The ticket has been resolved.';
$conf['states']['4']['category'] = 'resolved';
$conf['states']['4']['active'] = 'active';
$conf['states']['5']['name'] = 'Canceled';
$conf['states']['5']['desc'] = 'The ticket is no longer valid for one  
reason or another.';
$conf['states']['5']['category'] = 'resolved';
$conf['states']['5']['active'] = 'active';
$conf['states']['6']['active'] = 'inactive';
$conf['states']['7']['active'] = 'inactive';
$conf['states']['8']['active'] = 'inactive';
$conf['priorities']['1']['name'] = '1. Low';
$conf['priorities']['1']['desc'] = 'This is a very low priority ticket';
$conf['priorities']['1']['active'] = 'active';
$conf['priorities']['2']['name'] = '2. Medium';
$conf['priorities']['2']['desc'] = 'This is an important task, but not  
urgent.';
$conf['priorities']['2']['active'] = 'active';
$conf['priorities']['3']['name'] = '3. High';
$conf['priorities']['3']['desc'] = 'This ticket is very urgent';
$conf['priorities']['3']['active'] = 'active';
$conf['priorities']['4']['active'] = 'inactive';
$conf['priorities']['5']['active'] = 'inactive';
$conf['priorities']['6']['active'] = 'inactive';
/* CONFIG END. DO NOT CHANGE ANYTHING IN OR BEFORE THIS LINE. */

I can administer the whups can create ticket and if I update I got a  
message that the ticket was updated. But nothing happened :(

What should I send to you to sort it out?

> Cannot reproduce. Neither the error from the logs, nor the failed  
> updating of tickets.
> What exactly is your setup, and what exactly do you do (responsible  
> users, permissions, current user, etc)?