[Tickets #11678] Re: ActiveSync missing data in contacts

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Ticket URL: http://bugs.horde.org/ticket/11678
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  Ticket             | 11678
  Updated By         | Michael Rubinsky <mrubinsk at horde.org>
  Summary            | ActiveSync missing data in contacts
  Queue              | Synchronization
  Version            | Git master
  Type               | Bug
-State              | Unconfirmed
+State              | Feedback
-Priority           | 2. Medium
+Priority           | 1. Low
  Milestone          |
  Patch              |
-Owners             |
+Owners             | Michael Rubinsky
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Michael Rubinsky <mrubinsk at horde.org> (2012-11-09 16:12) wrote:

>> 2012-11-09T13:37:31+01:00 ERR: Incrementing counter, we saw this  
>> synckey before.

This indicates there was error previously in the log. Either the data  
sent was corrupt, or the device did not receive it/like it.  Would  
need to see the complete sync session to know for sure.

O      <Add>
O       <ServerEntryId>
O        20121109131749.wBJmTAx_ywFQnPRtMcKgWYA at www.rz.tu-cottbus.de
O       <ServerEntryId/>
O       <Data>
O        <POOMCONTACTS:FileAs>
O         King Max
O        <POOMCONTACTS:FileAs/>
O        <AirSyncBase:Body>
O         <AirSyncBase:Type>
O          1
O         <AirSyncBase:Type/>
O         <AirSyncBase:EstimatedDataSize>
O          0
O         <AirSyncBase:EstimatedDataSize/>
O        <AirSyncBase:Body/>
O       <Data/>
O      <Add/>

No data for the contact is even being sent to the device, so the error  
(at least this portion of it) does not lie with ActiveSync. I would  
check Horde log and/or server error log for any other hints.