[Tickets #11754] Re: ActiveSync won't push new emails to mobile device

[bugs at horde.org]

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Ticket URL: http://bugs.horde.org/ticket/11754
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  Ticket             | 11754
  Updated By         | Michael Rubinsky <mrubinsk at horde.org>
  Summary            | ActiveSync won't push new emails to mobile device
  Queue              | Synchronization
  Version            | Git master
  Type               | Bug
-State              | Unconfirmed
+State              | Feedback
  Priority           | 2. Medium
  Milestone          |
  Patch              |
  Owners             | Michael Rubinsky
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Michael Rubinsky <mrubinsk at horde.org> (2012-12-02 21:56) wrote:

>> [...] but no change on the device... at least no yet, I'll recheck
>> in a couple of hours...
>
> I had no change even after a few hours.
>
> As my IMAP store is rather large, I added another (test) account to  
> my mobile device, in parallel to my regular account. That allowed me  
> to test sending messages between these two accounts without having a  
> second device at hand - and those test emails were immediately  
> shown, on both respective inboxes!
>
> But not all is well, I still have more than slight sync trouble,  
> i.e. when deleting a message on the mobile device, it'll re-appear  
> on the next sync.

1). Are you marking the message as deleted, or are you expunging the  
message from the INBOX?

2). What IMAP server/version are you using? Even better would be the  
list of reported capabilities.

Any further debugging of ActiveSync traffic would require the *full*  
synclog - from device pairing to problem development, as the actual  
problem often occurs before the symptoms present.