[Tickets #12117] ActiveSync via iOS 6.1.2 for INBOX stops syncing after ERR "Collection does not exist"

noreply at bugs.horde.org noreply at bugs.horde.org
Thu Mar 14 19:34:15 UTC 2013


Ticket URL: http://bugs.horde.org/ticket/12117
  Ticket             | 12117
  Created By         | vt at volkerthen.de
  Summary            |  ActiveSync via iOS 6.1.2 for INBOX stops syncing after
                     | ERR "Collection does not exist"
  Queue              | Synchronization
  Version            | Git master
  Type               | Bug
  State              | Unconfirmed
  Priority           | 2. Medium
  Milestone          |
  Patch              |
  Owners             |

vt at volkerthen.de (2013-03-14 19:34) wrote:

ActiveSync was working for quite some time on my iPhone4 (6.1.2) with  
"Push" activated in the iPhone settings.

But now the Syncing of my inbox fails after a few dozen of messages.  
In the log file I can see this:

2013-03-14T16:06:58+01:00 DEBUG: [26682] Initializing state for  
collection: INBOX, synckey: {5141e457-bd6c-4454-8b16-6b44c0a8bb01}28
2013-03-14T16:06:58+01:00 DEBUG: [26682] Loading state for synckey  
2013-03-14T16:06:58+01:00 ERR: [26682] Could not find state for  
synckey {5141e457-bd6c-4454-8b16-6b44c0a8bb01}28.
2013-03-14T16:06:58+01:00 ERR: [26682] State gone, PING terminating  
and forcing a SYNC:
2013-03-14T16:06:58+01:00 DEBUG: [26682] Changes available!

and a few seconds later this:

2013-03-14T16:07:10+01:00 DEBUG: [28973] Found 1 message changes in INBOX.
2013-03-14T16:07:10+01:00 DEBUG: [28973] Checking for PIM initiated changes.
2013-03-14T16:07:10+01:00 ERR: Collection does not exist.

and after this, no more email messages get synced.

In the first place I suspected the jailbroken device doing something  
to the syncing operations. Then I reset the phone to factory defaults  
and tried again, same result.

Contacts, calendar and tasks are still working with "Push" activated.

I'm using Debian 7.0 (wheezy) and the most recent Horde version (incl.  
ActiveSync 2.3.2)

Let me know, if you need the complete sync log.

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