[Tickets #12203] Re: windows phone 8: activeSync syncs only email subjects, text body is invisible.

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Ticket URL: http://bugs.horde.org/ticket/12203
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  Ticket             | 12203
  Updated By         | Michael Rubinsky <mrubinsk at horde.org>
  Summary            | windows phone 8: activeSync syncs only email subjects,
                     | text body is invisible.
  Queue              | Synchronization
  Version            | Git master
  Type               | Bug
  State              | Not A Bug
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             | Michael Rubinsky
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Michael Rubinsky <mrubinsk at horde.org> (2013-06-03 13:54) wrote:

> log snip:
>
> 2013-06-03T13:31:51+00:00 INFO: Request being handled for device:  
> *** Supporting protocol version: 12.1
> 2013-06-03T13:31:51+00:00 INFO: [15121] Handling SYNC command.
> 2013-06-03T13:31:51+00:00 DEBUG: [***] Checking policykey for  
> device: 0 user: user
> 2013-06-03T13:31:51+00:00 DEBUG: Policykey: 0 verified.
> 2013-06-03T13:31:51+00:00 DEBUG: [15121] I <SYNChronize>
> ...
> 2013-06-03T13:31:51+00:00 DEBUG: [15121] I  <Partial />
> 2013-06-03T13:31:51+00:00 DEBUG: [15121] I  </SYNChronize>
> ## ??
> 2013-06-03T13:31:51+00:00 INFO: Possible unmatched content (peeking  
> or empty tag?)
> ## ??
> 2013-06-03T13:31:51+00:00 DEBUG: Have SYNCable collections
> 2013-06-03T13:31:51+00:00 DEBUG: PARTIAL SYNC
> 2013-06-03T13:31:51+00:00 DEBUG: Removed {***}17 from confirmed_SyncKeys
> 2013-06-03T13:31:51+00:00 DEBUG: Removed {***}9 from confirmed_SyncKeys
> 2013-06-03T13:31:51+00:00 DEBUG: Using SYNCCache State for @Contacts@
> 2013-06-03T13:31:51+00:00 DEBUG: Using SYNCCache State for @Calendar@
> 2013-06-03T13:31:51+00:00 DEBUG: Using SYNCCache State for @Tasks@
> 2013-06-03T13:31:51+00:00 DEBUG: All SyncKeys confirmed. Continuing with SYNC
> 2013-06-03T13:31:51+00:00 DEBUG: [15121] Replacing SYNC_CACHE entry  
> for user user and device ***:

Is this really a copy/paste of the complete log snippet? The  
<SYNCronize> should not be capitalized like that, and the PARTIAL sync  
should contain at least *some* collection data (otherwise it's not a  
PARTIAL, but an EMPTY sync). This log snippet doesn't show any email  
being synched. For this to be useful, I will need a portion of the log  
showing an actual email being sent that *doesn't contain the email  
body*.

> I'm sorry but i doubt that its a WP8 problem, as this only occured  
> after upgrade to 5.0.5.

I cannot reproduce this on my WP8 device (or WP7, or WP 6.5). The log  
the OP posted shows the *full* email data being sent to the device. If  
the device chooses not to display it, there is nothing Horde can do  
about it.

Additionally, the fact that unchecking and checking the "email sync"  
on the client causes the full data to be displayed tells me that the  
client *has* the data to display. There is nothing in the protocol  
that says "Here is the data, but don't display it until I tell you to."

Unless somebody can give me a step by step to reproduce this on my  
device, there is not much I can do since the data *is* being sent to  
the client.