[Tickets #12339] Re: PING-SYNC storm in ActiveSync is back

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Ticket URL: http://bugs.horde.org/ticket/12339
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  Ticket             | 12339
  Updated By         | jhaar-horde at whanau.org
  Summary            | PING-SYNC storm in ActiveSync is back
  Queue              | Synchronization
  Version            | Git master
  Type               | Bug
  State              | Feedback
  Priority           | 2. Medium
  Milestone          |
  Patch              |
  Owners             | Michael Rubinsky
+New Attachment     | androidc96870711.txt.gz
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jhaar-horde at whanau.org (2013-06-14 00:07) wrote:

>> I can get you logs if you want to know what we're seeing - just let
>> me know what you need
>
> The sync log, attach to ticket please.

Attached.maybe the following is the report of the problem?

ERR: Unknown message.

Now that I've enabled per-device sync logging, I can see something  
else. My Android is blocking on this error (I guess), but the traffic  
storm I'm seeing is actually from my Outlook 2013 - it's log file is  
huge and growing by megabytes per minute (60,100 lines per minute).  
However, email seems to be in sync - it's simply continually checking?  
I have set "forcedheartbeat" in an attempt to slow down Outlook - but  
even after a restart doesn't seem to have any effect

I'm guessing there's a corrupt email that causes Android to fault and  
stop, whereas Outlook gets past it but then goes back to re-check and  
ends up looping?

Just guesses :-)

Thanks

Jason





jhaar-horde at whanau.org (2013-06-14 00:07) uploaded: androidc96870711.txt.gz

http://bugs.horde.org/h/services/download/?module=whups&actionID=download_file&file=androidc96870711.txt.gz&ticket=12339&fn=%2Fandroidc96870711.txt.gz