[Tickets #12367] Re: Outlook 2013/EAS crashes during sync

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Ticket URL: http://bugs.horde.org/ticket/12367
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  Ticket             | 12367
  Updated By         | Michael Rubinsky <mrubinsk at horde.org>
  Summary            | Outlook 2013/EAS crashes during sync
  Queue              | Synchronization
  Version            | Git master
  Type               | Bug
  State              | Feedback
  Priority           | 2. Medium
  Milestone          |
  Patch              |
  Owners             |
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Michael Rubinsky <mrubinsk at horde.org> (2013-07-07 03:25) wrote:

I am not able to reproduce any crash using OL 2013. I've tried two  
different windows 7 machines (I don't have windows 8).

Looking over your log, I have not found any errors though I did notice  
that OL sends both a global and collection level WINDOWSIZE element.  
This is allowed, but we were not handling this case 100% correctly in  
code. I've fixed this - which would produces a more responsive initial  
sync if you have lots of folders and lots of email in each folder.  
According to your bug report though, this is not the case for you.

The only thing close to a "crash" that I have encountered is Outlook  
can sometimes become "unresponsive" if I try to view a folder that  
hasn't fully loaded yet, but once the folder loads, it comes back  
alive. Nothing we can do about that from the Horde end, unfortunately.

The log continuing to run after you shut down OL is expected. It's  
because the PHP process will continue to loop for the current PING  
lifetime.

Unless someone can demonstrate/identify some incorrect data that Horde  
is sending that causes OL to crash, there is really nothing I can do  
about this.