[Tickets #12367] Re: Outlook 2013/EAS crashes during sync

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Ticket URL: http://bugs.horde.org/ticket/12367
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  Ticket             | 12367
  Updated By         | rbe at tritem.net
  Summary            | Outlook 2013/EAS crashes during sync
  Queue              | Synchronization
  Version            | Git master
  Type               | Bug
  State              | Feedback
  Priority           | 2. Medium
  Milestone          |
  Patch              |
  Owners             |
+New Attachment     | 532F475B99C24FB5B9BE1E37063C3FEF.txt.gz
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rbe at tritem.net (2013-07-07 09:44) wrote:

Hi again,

I ran a bundle of extra tests after my previous post, here are the results :

Test context
- creation of a new LDAP account test2.tritem
- log in with the credential in imp (folder inbox only)
- setting up identity
- sending of a test email (==> folders inbox and sent are available)
- manual creation of 2 folders Trash and Junk
- setting up deleted messages and junk preferences
- imp displays now the folders inbox, sent, trash and junk
- setting up the EAS account in OL2013
- starting up OL 2013 : no crash but always the "this folder hasn't  
yet been updated ...
- Sending, deleting and moving messages, creating appointments, tasks  
in imp and outlook : synchro OK
- closing OL2013

Then, i stopped apache and connected to my outlook profile.
Same message but in state disconnected (seems a normal behaviour).

I restarted apache, then OL2013. Same behaviour than before.

At this point, i guess the "problem" (everything works except this  
weird message) comes from the way outlook is caching the informations  
in the OST file and the EASCache and RoamCache folders.

I tried to delete the .bin file in the EASCache folder and restart  
OL2013. Still the same.

I'll make later further tests in a VM because it seems not so simple  
to delete the targeted content of the RoamCache folder relative to a  
specific profile. My main profile is working well except double  
messaging in the junk folder (maybe a cache problem too).

I'll keep you informed of the results.

Kind regards

Richard



rbe at tritem.net (2013-07-07 09:44) uploaded:  
532F475B99C24FB5B9BE1E37063C3FEF.txt.gz

http://bugs.horde.org/h/services/download/?app=whups&actionID=download_file&file=532F475B99C24FB5B9BE1E37063C3FEF.txt.gz&ticket=12367&fn=%2F532F475B99C24FB5B9BE1E37063C3FEF.txt.gz