[Tickets #12367] Re: Outlook 2013/EAS crashes during sync

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Ticket URL: http://bugs.horde.org/ticket/12367
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  Ticket             | 12367
  Updated By         | rbe at tritem.net
  Summary            | Outlook 2013/EAS crashes during sync
  Queue              | Synchronization
  Version            | Git master
  Type               | Bug
  State              | Feedback
  Priority           | 2. Medium
  Milestone          |
  Patch              |
  Owners             |
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rbe at tritem.net (2013-07-08 11:59) wrote:

Hi,

I finally found where was located the problem.
Nothing related to the EASCache or RoamCache folders like i was  
guessing before.

The problem is issued by an addin called "Outlook Mail Notifier"  
(c:\Program Files\Common Files\Apple\Mobile Device  
Support\OutlookChangeNotifierAddIn.dll) belonging to Apple Mobile  
Device Support.

For an unknown reason, this addin adds an extra activity line in the  
outlook connection status windows (click <ctrl>+mouse right click on  
the systray outlook icon, then connection status). The main activity  
line belongs to the EAS connection.

This extra connection can't be established and bring on the permanent  
message "this folder hasn't yet been update, connection attempt".

Disabling that addin solves the problem.

Hope it can help OL2013 users with itunes installed.

Kinds regards

Richard