[Tickets #12531] Re: Loopping sync when using ActiveSync

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Ticket URL: http://bugs.horde.org/ticket/12531
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  Ticket             | 12531
  Updated By         | leena.heino at uta.fi
  Summary            | Loopping sync when using ActiveSync
  Queue              | Horde Framework Packages
  Version            | Git master
  Type               | Bug
  State              | Unconfirmed
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             |
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leena.heino at uta.fi (2013-08-03 18:40) wrote:

> ActiveSync seems to get stuck in a loop when syncing contacts. This  
> line appears in the sync log file again and again:
> 2013-08-03T20:34:00+03:00 INFO: [7450] Using MODSEQ 0 for @Contacts at .
> 2013-08-03T20:34:00+03:00 ERR: [7450] Force restting of state for  
> @Contacts@: Detecting a change in timestamp or modification  
> sequence. Reseting state.
> 2013-08-03T20:34:00+03:00 NOTICE: [7450]  
> Horde_ActiveSync_State_Sql::loadState: clearing folder state.
> 2013-08-03T20:34:00+03:00 INFO: [7450] Resetting device state for  
> device: APPLXXXX, user: a1234, and collection: @Contacts at .
> ...
> 2013-08-03T21:29:23+03:00 INFO: [7448] Using MODSEQ 0 for @Contacts at .
> 2013-08-03T21:29:23+03:00 ERR: [7448] Force restting of state for  
> @Contacts@: Detecting a change in timestamp or modification  
> sequence. Reseting state.
> 2013-08-03T21:29:23+03:00 NOTICE: [7448]  
> Horde_ActiveSync_State_Sql::loadState: clearing folder state.
> 2013-08-03T21:29:23+03:00 INFO: [7448] Resetting device state for  
> device: APPLXXXX, user: a1234, and collection: @Contacts at .
>
> I could not attach the sync log file because the log file is still  
> growing and the sync has not yet ended. The sync has now lasted for  
> over 55 minutes.

ActiveSync settings in the client: sync only addresses and calendar
ActiveSync settings in the server: Email support is disabled
Email message delete mode in the server: Move to folder Trash