[Tickets #12829] Re: Outlook 2013 Sync issue -ERR: Unable to fetch message: Could not open mailbox

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Ticket URL: http://bugs.horde.org/ticket/12829
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  Ticket             | 12829
  Updated By         | stefan at kaifer.net
  Summary            | Outlook 2013 Sync issue -ERR: Unable to fetch message:
                     | Could not open mailbox
  Queue              | Synchronization
  Version            | Git master
  Type               | Bug
  State              | Feedback
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             | Michael Rubinsky
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stefan at kaifer.net (2013-11-19 12:48) wrote:

Hi

sorry for the late answer. Now I deleted my outlook profiles on both  
PCs and created new ones. Now is the Inbox-sync good, I think the  
problem was that I've updated from Outlook 2010 to 2013. I've found  
some posts in MS-forums, that updating can cause some problems.

The other problem with the Trash folder is already present.The Trash  
folder is not synch! I think it is an IMP-problem, because I've setted  
the Trash folder (my folder is named as "Trash", too) in the  
preferences. But sometimes it is not in the dropdownlist! If I log out  
and in again, than I klick in IMP on the left side on "show all  
folders" and than I'm looking in the IMP-Preferences again, than is  
the Trash-folder selected in the dropdown. After some time it isn't  
again. I think, that is the problem.
Any idea, how can I set permanently the Trash folder?

Regards

Stefan