[Tickets #13038] Re: Error saving state for synckey - no Inbox synchronization

noreply at bugs.horde.org noreply at bugs.horde.org
Mon Mar 24 21:37:06 UTC 2014


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Ticket URL: http://bugs.horde.org/ticket/13038
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  Ticket             | 13038
  Updated By         | arjen+horde at de-korte.org
  Summary            | Error saving state for synckey - no Inbox
                     | synchronization
  Queue              | Synchronization
  Version            | Git master
  Type               | Bug
  State              | Feedback
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             | Michael Rubinsky
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arjen+horde at de-korte.org (2014-03-24 21:37) wrote:

>>> See attached log.  Includes error when running 2.13.2 and proper sync
>>> once downgraded to 2.12.4.  Note that once I downgraded to 2.12.4 and
>>> synced the email accounts on the device manually, then upgraded to
>>> 2.13.2, the device sync'd just fine.  However, since I don't have
>>> control over my email users devices, I'm downgrading back to 2.12.4
>>> since I know it "just works."
>>
>> I'm not familiar with the Moto X, but since it's a fairly recent
>> device I would imagine it uses EAS 14.1? Can you look at your logs
>> when using 2.12.4 and see what the initial log entry says about the
>> EAS version in  use?
>
> The log file I posted contains entries while running under 2.13.2  
> and 2.12.4.  The 2.12.4 entry shows the following:
>
> equest being handled for device: ANDROIDC135954261, Supporting  
> protocol version: 12.1, Using Horde_ActiveSync v2.12.4

The device uses EAS 12.1 and therefor will not work with the  
Horde_ActiveSync-2.13.2. So yes, if you revert this commit, it will  
most likely work if it worked with Horde_ActiveSync-2.12.4.

> The 2.13.2 entry shows the following:
>
> Request being handled for device: ANDROIDC135954261, Supporting  
> protocol version: 14.1, Using Horde_ActiveSync v2.13.2





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