[Tickets #13108] Re: keep auto saved message in compose window although session is expired

noreply at bugs.horde.org noreply at bugs.horde.org
Wed Apr 16 12:08:44 UTC 2014


Ticket URL: http://bugs.horde.org/ticket/13108
  Ticket             | 13108
  Updated By         | lauffer at ph-freiburg.de
  Summary            | keep auto saved message in compose window although
                     | session is expired
  Queue              | IMP
  Version            | 6.1.7
  Type               | Bug
  State              | Feedback
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             |

lauffer at ph-freiburg.de (2014-04-16 12:08) wrote:

Yes, we enable  "Compose messages in a separate window? (Basic view  
only)" because this is needed for the use of s/mime.

And we use the dynamic view (set on the login mask) as default This  
compose window in dynamic view is working (and looks different as  
using it in the basic mode). So the notice "Basic view only" seems to  
be puzzeling.

And yes, in generel the message will be saved in the drafts folder  
after some minutes (or if I press the button to save in drafts...).

The problem is that some users get horde to remove/delete this already  
saved messages out of the draft (or it never was saved there?). If the  
users call us for help they tell us horde said the session had expired  
after clicking on the send button. So the composed message text get  
lost in the closing window...

The question is: Can we do anything to prevent this? I guess the  
session expired to to other user acitivity in a 2nd... 3rd... browser  

We tell our users not to open more than one horde tab or window at  
once. But can we do something in Horde...? Testting for a working  
session before closing the compose window? Whatever...

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