[Tickets #13198] Re: Cannot delete email using Activesync

noreply at bugs.horde.org noreply at bugs.horde.org
Wed May 21 19:01:44 UTC 2014 

BITTE NICHT AUF DIESE NACHRICHT ANTWORTEN. NACHRICHTEN AN DIESE  
E-MAIL-ADRESSE WERDEN NICHT GELESEN.

Ticket-URL: http://bugs.horde.org/ticket/13198
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  Ticket           | 13198
  Aktualisiert Von | thomas.michel at vermessung-michel.de
  Zusammenfassung  | Cannot delete email using Activesync
  Warteschlange    | Synchronization
  Version          | Git master
  Typ              | Bug
  Status           | Feedback
  Priorität        | 1. Low
  Milestone        |
  Patch            |
  Zuständige       |
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thomas.michel at vermessung-michel.de (2014-05-21 19:01) hat geschrieben:

Hi,

the device is Android 4.4.2 Omnirom (Cyanogenmod based),
On the device I see the mail I delete for a short period in the Trash  
folder, then it re-appears in the Inbox.
This I can see in the horde log:

2014-05-21T20:54:58+02:00 INFO: [15005] Maximum memory usage for  
ActiveSync request: 6306512 bytes.
2014-05-21T20:55:26+02:00 INFO: [16220]  
Horde_Core_ActiveSync_Driver::authenticate() attempt for tmichel
2014-05-21T20:55:26+02:00 INFO: [16220] MOVEITEMS request received for  
user tmichel
2014-05-21T20:55:26+02:00 INFO: [16220] Device entry exists for  
ANDROIDC237957621, updating userAgent and version.
2014-05-21T20:55:32+02:00 INFO: [16220] Request being handled for  
device: ANDROIDC237957621, Supporting protocol version: 14.1, Using  
Horde_ActiveSync v2.16.1
2014-05-21T20:55:32+02:00 INFO: [16220] Handling MoveItems command.
2014-05-21T20:55:32+02:00 DEBUG: [16220] I  <Move:Moves>
2014-05-21T20:55:32+02:00 DEBUG: [16220] I   <Move:Move>
2014-05-21T20:55:32+02:00 DEBUG: [16220] I    <Move:SrcMsgId>
2014-05-21T20:55:32+02:00 DEBUG: [16220] I      4749
2014-05-21T20:55:32+02:00 DEBUG: [16220] I    </Move:SrcMsgId>
2014-05-21T20:55:32+02:00 DEBUG: [16220] I    <Move:SrcFldId>
2014-05-21T20:55:32+02:00 DEBUG: [16220] I      Fb8412628
2014-05-21T20:55:32+02:00 DEBUG: [16220] I    </Move:SrcFldId>
2014-05-21T20:55:32+02:00 DEBUG: [16220] I    <Move:DstFldId>
2014-05-21T20:55:32+02:00 DEBUG: [16220] I
2014-05-21T20:55:32+02:00 DEBUG: [16220] I    </Move:DstFldId>
2014-05-21T20:55:32+02:00 DEBUG: [16220] I   </Move:Move>
2014-05-21T20:55:32+02:00 DEBUG: [16220] I  </Move:Moves>
2014-05-21T20:55:32+02:00 DEBUG: [16220] O  <Move:Moves>
2014-05-21T20:55:32+02:00 DEBUG: [16220] O   <Move:Response>
2014-05-21T20:55:32+02:00 DEBUG: [16220] O    <Move:SrcMsgId>
2014-05-21T20:55:32+02:00 DEBUG: [16220] O     4749
2014-05-21T20:55:32+02:00 DEBUG: [16220] O    </Move:SrcMsgId>
2014-05-21T20:55:32+02:00 ERR: [16220]  
Horde_ActiveSync_Collections::getBackendIdForFolderUid failed because  
folder was not found in cache.
2014-05-21T20:55:32+02:00 ERR: Folder not found in cache.
2014-05-21T20:55:32+02:00 DEBUG: [16220] O    <Move:Status>
2014-05-21T20:55:32+02:00 DEBUG: [16220] O     1
2014-05-21T20:55:32+02:00 DEBUG: [16220] O    </Move:Status>
2014-05-21T20:55:32+02:00 DEBUG: [16220] O   </Move:Response>
2014-05-21T20:55:32+02:00 DEBUG: [16220] O  </Move:Moves>
2014-05-21T20:55:32+02:00 INFO: [16220] Maximum memory usage for  
ActiveSync request: 5648572 bytes.
2014-05-21T20:55:33+02:00 INFO: [16220]  
Horde_Core_ActiveSync_Driver::authenticate() attempt for tmichel
2014-05-21T20:55:33+02:00 INFO: [16220] SYNC request received for user tmichel
2014-05-21T20:55:33+02:00 INFO: [16220] Device entry exists for  
ANDROIDC237957621, updating userAgent and version.
2014-05-21T20:55:35+02:00 INFO: [16220] Request being handled for  
device: ANDROIDC237957621, Supporting protocol version: 14.1, Using  
Horde_ActiveSync v2.16.1
2014-05-21T20:55:35+02:00 INFO: [16220] Handling SYNC command.
2014-05-21T20:55:35+02:00 INFO: [16220] Checking policykey for device:  
ANDROIDC237957621 user: tmichel
2014-05-21T20:55:35+02:00 INFO: [16220] Stored key: 1183893899
2014-05-21T20:55:35+02:00 INFO: [16220] Policykey: 1183893899 verified.
2014-05-21T20:55:35+02:00 DEBUG: [16220] I  <Synchronize>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I   <Folders>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I    <Folder>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I     <SyncKey>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I        
{537a6d46-6dc4-4dd0-8b8b-4a03c0a80102}41
2014-05-21T20:55:35+02:00 DEBUG: [16220] I     </SyncKey>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I     <FolderId>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I       Fb8412628
2014-05-21T20:55:35+02:00 DEBUG: [16220] I     </FolderId>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I     <DeletesAsMoves>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I       1
2014-05-21T20:55:35+02:00 DEBUG: [16220] I     </DeletesAsMoves>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I     <GetChanges />
2014-05-21T20:55:35+02:00 DEBUG: [16220] I     <WindowSize>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I       10
2014-05-21T20:55:35+02:00 DEBUG: [16220] I     </WindowSize>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I     <Options>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I      <FilterType>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I        3
2014-05-21T20:55:35+02:00 DEBUG: [16220] I      </FilterType>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I      <AirSyncBase:BodyPreference>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I       <AirSyncBase:Type>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I         2
2014-05-21T20:55:35+02:00 DEBUG: [16220] I       </AirSyncBase:Type>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I       <AirSyncBase:TruncationSize>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I         200000
2014-05-21T20:55:35+02:00 DEBUG: [16220] I       </AirSyncBase:TruncationSize>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I      </AirSyncBase:BodyPreference>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I     </Options>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I    </Folder>
2014-05-21T20:55:35+02:00 INFO: [16220] Obtaining collection class of  
Email for collection id Fb8412628
2014-05-21T20:55:35+02:00 INFO: [16220] Collection added to collection  
handler: collection: INBOX, synckey:  
{537a6d46-6dc4-4dd0-8b8b-4a03c0a80102}41.
2014-05-21T20:55:35+02:00 DEBUG: [16220] I   </Folders>
2014-05-21T20:55:35+02:00 DEBUG: [16220] I  </Synchronize>
2014-05-21T20:55:35+02:00 INFO: [16220] Clearing all collection  
synckeys from the cache.
2014-05-21T20:55:35+02:00 INFO: Have syncable collections

I can attach full log file if needed.

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