[Tickets #13323] Fix these Really Annoying "features"

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Ticket URL: http://bugs.horde.org/ticket/13323
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  Ticket             | 13323
  Created By         | bob at bobhurt.com
  Summary            | Fix these Really Annoying "features"
  Queue              | Horde Groupware Webmail Edition
  Version            | 5.2.0RC1
  Type               | Enhancement
  State              | New
  Priority           | 2. Medium
  Milestone          |
  Patch              |
  Owners             |
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bob at bobhurt.com (2014-07-04 18:46) wrote:

Bugs or features?  Well, I consider annoying features as bugs.  But at  
least the software works for me as I somewhat expect.  Please fix  
these weirdnesses:

1.  checkboxes on mail - when I check a bunch of boxes, then  
accidentally click outside the check box of an item, Horde unchecks  
everything I had checked.  This is nuts because I have to go back and  
recheck everything.  Fix this by requiring Esc to uncheck, and  
providing undo/redo for check operations.  Accidentally clicking  
outside a checkbox must not uncheck everything.  If nothing more,  
prompt the user as to whether to uncheck everything.  Yes, I realize I  
can simply hold down the shift or Ctrl key and click to select.  I had  
to mess with it a while before I figured that out.

2.  Import from Gmail address books properly.  I save Gmail address  
book to a vcf, then import into Horde.  Some Gmail contacts have  
multiple email addresses.  Horde allows only one email address, but  
multiple phone numbers.  To accommodate this weirdness, Horde creates  
additional entries for a given contact, with a different email for  
each, but Horde does not show the differences between the contacts.   
This creates a confusing address book glut of contacts. This fact  
worsens the problem:  Google has promoted its Hangouts to all new  
Android 4.4+ phones, starting with Nexus phones, and any user with a  
gmail account has automatic synchronization of the phone contact list  
with the gmail contact list.  It would be wonderful if Horde allowed  
one to keep its address book synced with gmail, outlook / hotmail /  
Thunderbird contact lists.   At the very least, add more email address  
fields to the horde contact list so that import from gmail does not  
create additional name entries, and let users specify the "Default"  
email address and phone number.  Furthermore, provide a way for users  
to show email addresses AND phone numbers on the screen that displays  
contacts in the address book.  That screen could show whether contacts  
are duplicates of each other, or MOSTly duplicates.

3.  We NEED features to help us clean up address books that have  
duplicate entries or mostly-duplicate entries.  Most users do not need  
or want duplicate entries.  I have a ton of email-address-only  
contacts, where I don't even know the name.  Gmail and Thunderbird  
seem to stash these in the contact list.  Many of these also exist in  
entries with names.  I want Horde to offer a feature that scans the  
address book and merges all email addresses having no name with  
contacts having names and identical email addresses.  I also want it  
to merge all contact names with multiple phone numbers or multiple  
email addresses.  THIS is the most messed up area of all email/webmail  
clients.  Horde can show some leadership by fixing the problem better  
than any other product does.

4.  After searching in the address book, or editing a record, we have  
no way to return to the previous screen.  Alt left arrow produces a  
message about form submission.  This is frustrating and annoying.   
Provide a way to return to the previous screen.