[Tickets #13578] Requesting device reset gets stuck in a loop

noreply at bugs.horde.org noreply at bugs.horde.org
Wed Sep 17 12:53:40 UTC 2014


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Ticket URL: https://bugs.horde.org/ticket/13578
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  Ticket             | 13578
  Created By         | tim.odriscoll at lambrookschool.co.uk
  Summary            | Requesting device reset gets stuck in a loop
  Queue              | Synchronization
  Version            | FRAMEWORK_5_2
  Type               | Bug
  State              | Unconfirmed
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             |
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tim.odriscoll at lambrookschool.co.uk (2014-09-17 12:53) wrote:

If you request a device to be wiped through the 'user  
preferences/activesync devices' page, the device is indeed wiped the  
next time it syncs. However if you then set that device up again to  
sync to the Horde ActiveSync server the device will wipe itself again  
after the account is added, and every other time the account is added  
on that particular device.

A work around is to reset the devices' state through the 'user  
preferences/activesync devices' page once the initial wipe is complete.

Tested on an Apple iPad iOS 7.0.4

Tim





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