[Tickets #13711] Re: ActiveSync via Outlook 2013: Empty Mails

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Ticket URL: https://bugs.horde.org/ticket/13711
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  Ticket             | 13711
  Updated By         | richard.beltrame at tritem.net
  Summary            | ActiveSync via Outlook 2013: Empty Mails
  Queue              | Synchronization
  Version            | FRAMEWORK_5_2
  Type               | Bug
  State              | Feedback
  Priority           | 2. Medium
  Milestone          |
  Patch              |
  Owners             | Michael Rubinsky
+New Attachment     | horde_log2.txt
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richard.beltrame at tritem.net (2014-11-25 12:59) wrote:

Michael,

I ran extra tests to dig the problem.
I have updated to the latest versions before running.

I emptied totally my mailbox (inbox, sent, ...), deleted in horde  
activesync administration my device, deleted the OL2013 profile,  
recreated EAS profile it and sync again.

After the sync of my calendar and contacts (a few mails during the  
interval have a normal display, the blank mails have disappeared), i  
heard regular bips from the SSH console displaying continusously the  
following message :

Message from syslogd at master1 at Nov 25 13:40:27 ...
  HORDE: Call to a member function toString() on a non-object [pid  
29535 on line 1282 of "/usr/share/pear/Horde/Mime/Part.php"]

I looked at the log and the contact sync seems to be in a kind of loop.
It seems to detect endless changes for my entire adress book.
Maybe not the real problem, but perhaps a clue ...

I can't join the entire log but you'll find one of the iteration.

Closing OL2013 and the bip/message is not occuring anymore.

Hope this helps.

Thanks again for your reactive support when we face problems.

Kind regards

Richard


> I think there are two different issues going on in this ticket. This  
> latest commit fixes the issue shown in the log from comment #10.   
> The tell-tale sign of this issue would be a log entry similar to the  
> following:
>
> 2014-11-25T06:35:41+00:00 INFO: [28787] Checking MIMETRUNCATION: 9,  
> ServerData: 665
>
> Note the "9" - this is the broken part.
>
> I'm not sure what is causing the issue that results in:
>
>   HORDE: Call to a member function toString() on a non-object [pid
> 3565 on line 1282 of "/usr/share/php/Horde/Mime/Part.php"]
>
> A backtrace, or at the very least a copy of an email that is  
> triggering this error, would be very helpful.
>




richard.beltrame at tritem.net (2014-11-25 12:59) uploaded: horde_log2.txt

https://bugs.horde.org/h/services/download/?app=whups&actionID=download_file&file=horde_log2.txt&ticket=13711&fn=%2Fhorde_log2.txt