[Tickets #13711] Re: ActiveSync via Outlook 2013: Empty Mails

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Ticket URL: https://bugs.horde.org/ticket/13711
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  Ticket             | 13711
  Updated By         | Michael Rubinsky <mrubinsk at horde.org>
  Summary            | ActiveSync via Outlook 2013: Empty Mails
  Queue              | Synchronization
  Version            | FRAMEWORK_5_2
  Type               | Bug
  State              | Feedback
  Priority           | 2. Medium
  Milestone          |
  Patch              |
  Owners             | Michael Rubinsky
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Michael Rubinsky <mrubinsk at horde.org> (2014-12-04 19:35) wrote:

You would need to find all the horde_activesync_cache table entries  
that correspond to your OL clients, then look at the "collections"  
array in the serialized data, and change the value of mimetruncation  
to false (which in serialized format would be b:0. Better yet, you  
should write a small script to read the cache data, unserialize it,  
change the mimetruncation value and rewrite it out to the database.

Additionally, there are a few different ways that a client can  
indicate it wants truncated data (which caused this problem in the  
first place). I'm going on the assumption that your OL is requesting  
this data in the same way as my test install.

Before doing anything this destructive though, I would recommend  
resetting at least one of your accounts to be SURE that this is the  
issue.