[Tickets #13756] Re: ActiveSync With Android 5.0 Deletes Contact Information

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Ticket URL: https://bugs.horde.org/ticket/13756
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  Ticket             | 13756
  Updated By         | horde at nosolutions.com <horde at nosolutions.com>
  Summary            | ActiveSync With Android 5.0 Deletes Contact Information
  Queue              | Synchronization
  Version            | FRAMEWORK_5_2
  Type               | Bug
  State              | Unconfirmed
  Priority           | 2. Medium
  Milestone          |
  Patch              |
  Owners             |
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horde at nosolutions.com (2014-12-14 21:33) wrote:

Scenario:
- Contact existed on an Android 4.4.4 device
- Editing contact in Android 4.4.4 or in Turba updated both devices properly
- Device was then upgraded to Android 5.0, which uses a new Exchange  
framework integrated into the Gmail app (instead of a separate email  
app)

Bug:
- When updating contact information in Turba, a sync initiates with  
the Android 5.0 device.
- The activesync log created by Horde shows the entire address book resyncing
- All the contacts email and location information is blanked out (For  
instance all information in the Location and Communication tabs of  
Turba are now blank)
- Updating the email address in Android 5.0 Contact app properly  
synchronizes, and the email address is displayed in Turba
- Updating that same contact email address in Turba results in the  
email address being replaced by what was last entered on the Android  
5.0 device

All in all, I believe whatever is on the Android 5.0 device is  
overwriting whatever is already stored on the server. I'm not sure  
what to provide that would be helpful from logs, as my activesync logs  
are chock full of these full resync's (3GB+ for each user). Let me  
know what I can provide to clarify.