[Tickets #13756] Re: ActiveSync With Android 5.0 Deletes Contact Information

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Mon Dec 15 21:06:51 UTC 2014


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Ticket URL: https://bugs.horde.org/ticket/13756
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  Ticket             | 13756
  Updated By         | Michael Rubinsky <mrubinsk at horde.org>
  Summary            | ActiveSync With Android 5.0 Deletes Contact Information
  Queue              | Synchronization
  Version            | FRAMEWORK_5_2
  Type               | Bug
-State              | Unconfirmed
+State              | Feedback
  Priority           | 2. Medium
  Milestone          |
  Patch              |
  Owners             |
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Michael Rubinsky <mrubinsk at horde.org> (2014-12-15 21:06) wrote:

Sounds like the client lost the state key, or some other client-side  
bug. My guess is that the client is sending all the client data back  
up to the server for some reason, thinking they are new or changed,  
but doesn't include all the fields that are on the server, so they are  
blanked out. (Normally missing fields are checked against a  
"SUPPORTED" array sent from the client that tells the server which  
fields can be ghosted etc... )

To be sure, I would need to see the synch log. Not necessarily the  
entire log, but would need to see the first SYNC request from the  
client to server that triggers the resync - as well as the first few  
response/request cycles since there may have been error codes sent etc..





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