[Tickets #13878] Search for old mail, reply results in errors

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Ticket URL: https://bugs.horde.org/ticket/13878
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  Ticket             | 13878
  Created By         | simon at simonandkate.net
  Summary            | Search for old mail, reply results in errors
  Queue              | Synchronization
  Version            | FRAMEWORK_5_2
  Type               | Bug
  State              | Unconfirmed
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             |
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simon at simonandkate.net (2015-02-22 10:38) wrote:

My wife has had this happen a couple of times:

iPhone 5S, iOS8. Only a week of email is synced. Search for an email  
that is older than a week. Reply to the found email:

Phone says mail rejected.

Device log:

2015-02-21T21:34:43+10:00 INFO: [18988]  
Horde_Core_ActiveSync_Driver::authenticate() attempt for katie
2015-02-21T21:34:43+10:00 INFO: [18988] SMARTREPLY request received  
for user katie
2015-02-21T21:34:43+10:00 INFO: [18988] Device entry exists for  
APPLC8QLF107FL01, updating userAgent and version.
2015-02-21T21:34:43+10:00 INFO: [18988] Request being handled for  
device: APPLC8QLF107FL01, Supporting protocol version: 14.1, Using  
Horde_ActiveSync v2.23.0
2015-02-21T21:34:43+10:00 INFO: [18988] GET VARIABLES: Array
2015-02-21T21:34:43+10:00 INFO: [18988] Handling SENDMAIL command with Wbxml.
2015-02-21T21:34:43+10:00 DEBUG: [18988] I  <ComposeMail:SmartReply>
2015-02-21T21:34:43+10:00 DEBUG: [18988] I   <ComposeMail:ClientId>
2015-02-21T21:34:43+10:00 DEBUG: [18988] I      
6F2CB491-1C08-4CB7-AE9F-632919D12A44
2015-02-21T21:34:43+10:00 DEBUG: [18988] I   </ComposeMail:ClientId>
2015-02-21T21:34:43+10:00 DEBUG: [18988] I   <ComposeMail:SaveInSentItems />
2015-02-21T21:34:43+10:00 DEBUG: [18988] I   <ComposeMail:ReplaceMime />
2015-02-21T21:34:43+10:00 DEBUG: [18988] I   <ComposeMail:Source>
2015-02-21T21:34:43+10:00 DEBUG: [18988] I    <ComposeMail:LongId>
2015-02-21T21:34:43+10:00 DEBUG: [18988] I      INBOX:25044
2015-02-21T21:34:43+10:00 DEBUG: [18988] I    </ComposeMail:LongId>
2015-02-21T21:34:43+10:00 DEBUG: [18988] I   </ComposeMail:Source>
2015-02-21T21:34:43+10:00 DEBUG: [18988] I   <ComposeMail:MIME>
2015-02-21T21:34:43+10:00 DEBUG: [18988] I     [3882 bytes of content]
2015-02-21T21:34:43+10:00 DEBUG: [18988] I   </ComposeMail:MIME>
2015-02-21T21:34:43+10:00 DEBUG: [18988] I  </ComposeMail:SmartReply>
2015-02-21T21:34:43+10:00 ERR: [18988]  
Horde_ActiveSync_Collections::getBackendIdForFolderUid failed because  
folder was not found in cache.
2015-02-21T21:34:43+10:00 ERR: Folder not found in cache.

The mail sits in the phone's outbox. Going into the outbox, into the  
mail, and 'send' then successfully sends the email.