[Tickets #13912] activesync error http 500 with WP8.1

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Ticket URL: https://bugs.horde.org/ticket/13912
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  Ticket             | 13912
  Created By         | frederic.g at courgette.viewline.net
  Summary            | activesync error http 500 with WP8.1
  Queue              | Horde Groupware Webmail Edition
  Version            | 5.2.5
  Type               | Bug
  State              | Unconfirmed
  Priority           | 2. Medium
  Milestone          |
  Patch              |
  Owners             |
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frederic.g at courgette.viewline.net (2015-03-12 16:45) wrote:

When I synchronize account using Active Sync, synchronization finally  
gets broken with a Windows Phone Lumia 530.
Also tried with a Lumia 735.

I sometime get in logs error http 500.

Sometimes terminal can synchronize, sometimes not.

When I use IOS (7 or 8) no problem happens.

I've tried to remove terminal from horde interface and also recreate  
the account on terminal, but finally problem comes back.

I get often these messages in /var/log/messages:

Mar 12 16:57:01 localhost HORDE: #0  
/usr/share/pear/Horde/ActiveSync/Request/Sync.php(242):  
Horde_ActiveSync_Collections->getMissingCollectionsFromCache()#012#1  
/usr/share/pear/Horde/ActiveSync/Request/Base.php(253):  
Horde_ActiveSync_Request_Sync->_handle()#012#2  
/usr/share/pear/Horde/ActiveSync.php(882):  
Horde_ActiveSync_Request_Base->handle()#012#3  
/usr/share/pear/Horde/Rpc/ActiveSync.php(143):  
Horde_ActiveSync->handleRequest('Sync', '400772f1115dbef...')#012#4  
/usr/share/horde/r
pc.php(158): Horde_Rpc_ActiveSync->getResponse(NULL)#012#5 {main} [pid  
15111 on line 162 of "/usr/share/pear/Horde/Rpc/ActiveSync.php"]
Mar 12 16:57:01 localhost HORDE: Buffer contents:  [pid 15111 on line  
162 of "/usr/share/pear/Horde/Rpc/ActiveSync.php"]
Mar 12 16:57:59 localhost HORDE: [imp] Login success for account  
(t.t.t.t) (forwarded for [a.b.c.d]) to {imap://server.domaine.com/}  
[pid 15114 on l
ine 157 of "/usr/share/horde/imp/lib/Auth.php"]
Mar 12 16:58:00 localhost HORDE: [imp] Login success for account  
(t.t.t.t) (forwarded for [a.b.c.d]) to {imap://server.domaine.com/}  
[pid 15113 on l
ine 157 of "/usr/share/horde/imp/lib/Auth.php"]
Mar 12 16:58:01 localhost HORDE: Returning HTTP 500 while handling  
Sync command. [pid 15113 on line 158 of "/usr/share/horde/rpc.php"]
Mar 12 16:58:01 localhost HORDE: Error in communicating with  
ActiveSync server: Did not initialize the PARTIAL sync. [pid 15113 on  
line 162 of "/usr/share/pear/Ho
rde/Rpc/ActiveSync.php"]

And synchronization fails for unknown reason (without error HTTP 500)  
in log file.
Also happens when using WiFi.

  I join terminal log file.

Thanks.