[Tickets #13985] Outlook 2013 clients showing duplicate emails
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Fri May 15 20:29:18 UTC 2015
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Ticket URL: https://bugs.horde.org/ticket/13985
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Ticket | 13985
Created By | tim.odriscoll at lambrookschool.co.uk
Summary | Outlook 2013 clients showing duplicate emails
Queue | Synchronization
Version | FRAMEWORK_5_2
Type | Bug
State | Unconfirmed
Priority | 2. Medium
Milestone |
Patch |
Owners |
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tim.odriscoll at lambrookschool.co.uk (2015-05-15 20:29) wrote:
Hello,
When Outlook 2013 is first started and starts syncing, some new emails
are duplicated in the mailbox view. Mike's diagnosis:
It's related to the MOREAVAILABLE functionality. If you look at the
group of messages the first time the message is sent, you'll see that
it's the last 4 messages that are sent again in the following request
that says it is sending messages remaining from the previous sync. For
some reason, the state isn't being updated to reflect that it was
already sent, or for some reason the message UID is returned twice
from the IMAP server and we don't detect that.
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