[Tickets #13985] Re: Outlook 2013 clients showing duplicate emails

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Ticket URL: https://bugs.horde.org/ticket/13985
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  Ticket             | 13985
  Updated By         | Michael Rubinsky <mrubinsk at horde.org>
  Summary            | Outlook 2013 clients showing duplicate emails
  Queue              | Synchronization
  Version            | FRAMEWORK_5_2
  Type               | Bug
  State              | Feedback
  Priority           | 1. Low
  Milestone          |
  Patch              |
  Owners             | Michael Rubinsky
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Michael Rubinsky <mrubinsk at horde.org> (2015-05-19 15:25) wrote:


> I'll PM you a full sync log from one of my users from when I reset  
> her device's state to when Outlook has finished sync'ing.

Please have the user completely remove and recreate the account. The  
log you provided me shows that OL is still synching from an existing  
synckey.