[Tickets #14260] Multiple Identities with Save Sent Messages Enabled, has the folder picked renamed to Sent

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Ticket URL: https://bugs.horde.org/ticket/14260
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  Ticket             | 14260
  Created By         | matthew.vetter at cpanel.net
  Summary            | Multiple Identities with Save Sent Messages Enabled,
                     | has the folder picked renamed to Sent
  Queue              | IMP
  Version            | 6.2.8
  Type               | Enhancement
  State              | New
  Priority           | 1. Low
  Milestone          |
  Patch              | 1
  Owners             |
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matthew.vetter at cpanel.net (2016-02-18 01:03) wrote:

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    1. Detailed Explanation
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In cPanel we have a primary mail account for the primary cPanel user.  
This allows this user to subscribe to other mail users inbox as we  
setup a symlink to the users inbox.

root at testserver [~]# ls /home/cptest/mail/
./  ../  cptest.com/  cur/  .Drafts/  maildirsize  new/  .Sent/   
.test1\@cptest_com@  .test2\@cptest_com@  tmp/  .Trash/
root at testserver [~]#

If a user is using multiple identities and wants to save mail to its  
inbox, or one of its subfolders they can select this based on the  
subscription of their folders.

However after setting the folder to save the sent mail to, on the next  
login to Horde it renames the folder tree entry to sent.

Further this occurs with any webmail user and is not specific to our  
setup with the main account, in the event that you create a sub folder  
for the current users Inbox and set it as the sent folder as well.

As soon as you log out and back in to webmail the folder is no longer  
labeled as you created it but rather as Sent without any idea which  
folder it is until you hover over it to see the ALT Tag or right click  
the folder.
 
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    2. Step-by-Step Instructions
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These steps are at least specific to a cPanel system if you have one  
to test with.
 
1. Login to the cPanel Users Account
2. Go to Mail > Email Accounts and create some test accounts
3. Login to the main cPanel Webmail account, which is just its primary user.

The steps are more specific to Horde.

4. Log in to Horde
5. Under "Folder Actions" Select "Create New Mailbox"
6. Name the Mailbox whatever. In my case I named it "TestFolder"
7. Go to Settings > Preferences > Mail > Personal Information
8. Under "Select the identity you want to change:" select Create New Identity
9. Enter the Identity Name, and your From Address
10. Select " Save sent mail?"
11. Pick the "Sent mail mailbox:" as "TestFolder"
12. Go back to Mail and Observe that Test Folder now shows up under  
the Sent Folder.
13. Logout
14. Log back in to horde.
15. Observe that Test Folder has now been named as Sent in the Folder  
Tree, but the underlying folder is named properly.
16. Right click and try to rename the folder.
17. Reload an observe it is still set as Sent

The above steps occur whether using a normal folder or one of our  
Symlink folders under the Inbox to point to another users account, so  
its no cPanel specific or an issue with using another accounts INBOX.
 
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    3. Suggested Resolution / Expected Behavior
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If a user sets a folder as a sent folder for another identity do not  
rename the folder to Sent on logout / login. Leave the folder named  
exactly as it was.

If you are going to rename this as Sent, please make sure that you  
also include the folders name as the following patch does.

https://bugs.horde.org/ticket/12721

However this patch should not have to be applied and this  
functionality should be built in to Horde Mail.
 
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    4. Known work around(s)
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None
Save all Sent Mail to the standard Sent Folder, however this is not  
ideal for everyone such as one of our customers.



matthew.vetter at cpanel.net (2016-02-18 01:03) uploaded: Screen Shot  
2016-02-17 at 7.00.25 PM.png

https://bugs.horde.org/h/services/download/?app=whups&actionID=download_file&file=Screen%20Shot%202016-02-17%20at%207.00.25%20PM.png&ticket=14260&fn=%2FScreen%20Shot%202016-02-17%20at%207.00.25%20PM.png