[Tickets #14668] Question Marks and Carriage Returns inject into replies

noreply at bugs.horde.org noreply at bugs.horde.org
Thu Jul 20 13:39:07 UTC 2017


DO NOT REPLY TO THIS MESSAGE. THIS EMAIL ADDRESS IS NOT MONITORED.

Ticket URL: https://bugs.horde.org/ticket/14668
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  Ticket             | 14668
  Created By         | cjdl01 at brokensolstice.com
  Summary            | Question Marks and Carriage Returns inject into replies
  Queue              | IMP
  Version            | 6.2.19
  Type               | Bug
  State              | Unconfirmed
  Priority           | 2. Medium
  Milestone          |
  Patch              |
  Owners             |
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cjdl01 at brokensolstice.com (2017-07-20 13:39) wrote:

When we reply to emails received from certain people, this occurs.  It  
seems to add an extra <br />?<br /> after each block element.  There  
are more than twice the number of carriage returns there should be,  
and there is a line in the middle with only a question mark on it.  In  
complex messages, this can make the result nearly unreadable.  People  
receiving these replies become very confused, and many think it is the  
result of a virus.

For certain, I can say that this happens when replying to emails  
written in outlook.  It may apply to others.

I have posted this problem, but haven't had any really relevant  
responses (its been a week).  The only response I had suggested to try  
this:

<https://lists.horde.org/archives/horde/Week-of-Mon-20160104/055263.html>

Which I did, and it took care of the blank lines... but not the  
question mark lines.  I haven't tested it thoroughly, so I 'm not sure  
if other problems will occur by implementing this workaround...

I can easily replicate this email simply by sending myself a message  
from Outlook 2013.

Thank you.





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