[Tickets #14874] Re: ActiveSync Protocol Error when syncing E-Mails

[noreply at bugs.horde.org]

BITTE NICHT AUF DIESE NACHRICHT ANTWORTEN. NACHRICHTEN AN DIESE  
E-MAIL-ADRESSE WERDEN NICHT GELESEN.

Ticket-URL: https://bugs.horde.org/ticket/14874
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  Ticket           | 14874
  Aktualisiert Von | j.beyer at celano.de
  Zusammenfassung  | ActiveSync Protocol Error when syncing E-Mails
  Warteschlange    | Synchronization
  Version          | FRAMEWORK_5_2
  Typ              | Bug
  Status           | Not A Bug
  Priorität        | 1. Low
  Milestone        |
  Patch            |
  Zuständige       | Michael Rubinsky
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j.beyer at celano.de (2018-11-13 14:33) hat geschrieben:

>> 1) What version Horde_ActiveSync are you using?
>> 2) What ActiveSync client is this?
>>
>> The best way for me to see what's going on is a wireshark dump of the
>> conversation, but if i can get access to the same client you are
>> using I can try to reproduce without one.
>
> Nevermind. Your client is broken. It is sending an empty "COMMANDS" element:
>
> [25543][2018-11-13T09:23:11+01:00] I:    <Commands />
>
> This is a violation of the EAS specification:
>
> MS-ASCMD Section 2.2.3.22 COMMANDS:
>
> [...]
>
> This element is optional. If it is present, it MUST include at least  
> one operation. It is a child of the Collection element.
>

Thanks for the info. Got the sync working again for this user:

- disabled sync on the client
- reset status on the server
- enabled sync for contacts and calendar
- enabled sync for E-Mail

Maybe this approach changed the client status in a way that the empty  
"command" was not sent again.