[Tickets #15001] mail issue when switched over to DR
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Wed Apr 1 09:31:45 UTC 2020
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Ticket URL: https://bugs.horde.org/ticket/15001
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Ticket | 15001
Created By | manish.kumar97 at wipro.com
Summary | mail issue when switched over to DR
Queue | Horde Groupware Webmail Edition
Version | 5.2.5
Type | Bug
State | Unconfirmed
Priority | 3. High
Milestone |
Patch |
Owners |
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manish.kumar97 at wipro.com (2020-04-01 09:31) wrote:
Both DC (Live production Data Center Network) and DR (Disaster
Recovery Location) are in sync with each other like NFS mount point of
Mail LDAP Server. We have performed the During DC_DR switch-over drill
all the services were switched to DR from DC including email
service. During Drill we were facing the mail authentication issue via
SSO (Single sign authentication). At the backend our local emails
services were running fine. Only the end users were not able to access
email services with IDAM (Single Sign IN Authentication) user id's,
these ids were created at DC IDAM/OID Server when the application was
running via DC network, that time its works fine. The users were
easily able to access other services with same user id & password
except mail service and it redirect to the user id/password
authentication page on clicking Mail option
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