[Tickets #15001] mail issue when switched over to DR

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Wed Apr 1 09:31:45 UTC 2020


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Ticket URL: https://bugs.horde.org/ticket/15001
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  Ticket             | 15001
  Created By         | manish.kumar97 at wipro.com
  Summary            | mail issue when switched over to DR
  Queue              | Horde Groupware Webmail Edition
  Version            | 5.2.5
  Type               | Bug
  State              | Unconfirmed
  Priority           | 3. High
  Milestone          |
  Patch              |
  Owners             |
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manish.kumar97 at wipro.com (2020-04-01 09:31) wrote:

Both DC (Live production Data Center Network) and DR (Disaster  
Recovery Location) are in sync with each other like NFS mount point of  
Mail LDAP Server. We have performed the During DC_DR switch-over drill  
  all the services were switched to DR from DC including email  
service. During Drill we were facing the mail authentication issue via  
SSO (Single sign authentication). At the backend our local emails  
services were running fine. Only the end users were not able to access  
email services with IDAM (Single Sign IN Authentication) user id's,  
these ids were created at DC IDAM/OID Server when the application was  
running via DC network, that time its works fine. The users were  
easily able to access other services  with same user id & password  
except mail service and it redirect to the user id/password  
authentication page on clicking Mail option





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